Accommodation

Community Mental Health follows all requirements of the Americans with Disabilities Act (ADA), and provides accommodations when requested to assure that everyone eligible for services has equal access to them.

If you need an accommodation to participate,

call the ACCESS Center.

                            Muskegon (231) 720-3200    Ottawa 1-877-588-4357

Language Assistance

If you use a TTY, please contact ACCESS at the following TTY phone number:
                      Muskegon (231) 720-3280   Ottawa (616) 494-5508

If you need a sign language interpreter, contact ACCESS as soon as possible so that one will be made available. Sign language interpreters are available at no cost to you.
                      Muskegon (231) 720-3200 Ottawa (616) 393-5681

If you do not speak English, contact ACCESS so that arrangements can be made for an interpreter for you. Language interpreters are available at no cost to you.
                      Muskegon (231) 720-3200 Ottawa (616) 393-5681

Accessibility and Accommodations

In accordance with Federal and state laws, all buildings and programs of the Lakeshore Behavioral Health Services are required to be physically accessible to individuals with all qualifying disabilities. Any individual who receives emotional, visual, or mobility support from a service animal such as a dog will be given access, along with the service animal, to all buildings and programs of the Lakeshore Behavioral Health Alliance. If you need more information or if you have questions about accessibility and service/support animals, contact Customer Service

If you need to request an accommodation on behalf of yourself or a family member or a friend, you can contact Customer Services. You will be told how to request an accommodation (this can be done over the phone, in person, and/or in writing) and you will be told who at the agency is responsible for handling accommodation requests.

tenemos la lituratura en espanol y en formatos alterantivos a peticion Actualmente, Manejo de Servicios al Cliente está disponible en español y lenguaje americano de señas. Contamos con literatura en español y formatos alternativos como cinto de audio. Además, el Centro de Acceso está equipado con una línea TTY. (231) 720-3280 o (616) 494-5508

Customer/Consumer Services

Muskegon County (231) 720-3201 Ottawa County (616) 494-5545