Community Mental Health Services of Muskegon County

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Performance Speaks >

	Performance Speaks
CMHS uses a Performance Improvement Process to monitor and evaluate activities to assure quality services are provided. The following links give information and data related to some of the performance activities and outcomes that are used to continuously improve services. Contact Customer Service for other reports or information. (231!) 720-3201 Strategic Plan 2011 Agency Performance Dashboard FY 10 /11 CMH Programs Performance Dashboard FY 10/11 Information Management Dashboard FY 1/110 Provider Report Card For Fiscal Year 10/11 Community Partners Satisfaction Survey FY 09/10 Agency Satisfaction Survey Report for FY10/11 Chart Review Report FY 09/10 ACT Program Satisfaction Survey Report FY 10 /11 HBS Program Satisfaction Survey Report FY 10/11 Lakeshore Behavioral Health Alliance FY 09/10 (MMBPIS) 2012 Performance Speaks Newsletters (Flash Format) January/February 2012 March/April 2012 2011 Performance Speaks Newsletters (Flash Format) February 2011 March 2011 April 2011 May 2011 June 2011 July/August 2011 September/October 2011 (PDF) November/December 2011 (PDF)

Community Mental Health Services of Muskegon County
376 E. Apple Ave.
Muskegon, Ml 49442
(231) 724-1111
TTY (231) 720-3280
Hours of Administration: M-F 8-5pm (Closed Holidays)
Julia Rupp, Executive Director

Emergency Helpline: (231) 722-HELP (4357)