Community Mental Health Services of Muskegon County

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Performance Speaks >

	Performance Speaks
CMHS uses a Performance Improvement Process to monitor and evaluate activities to assure quality services are provided. The following links give information and data related to some of the performance activities and outcomes that are used to continuously improve services. Contact Customer Service for other reports or information. (231) 720-3201 Strategic Plan 2011 CMH Programs Satisfaction Overview 2011/2012 Information Management Dashboard 2010/2011 Provider Report Card 2010/2011 Agency Satisfaction Survey Report for 2011/2012 ACT Program Satisfaction Survey Report 2011/2012 ACT Satisfaction- over the years HBS Program Satisfaction Survey Report 2011/2012 Lakeshore Behavioral Health Alliance HBS 2011/2012 Satisfaction Report Graphs 2011/2012 Welcoming Questions 2011/2012 2013 Performance Speaks Newsletters (PDF) March/April 2013 January/February 2013 March/April 2013 May 2013 2012 Performance Speaks Newsletters (Flash Format) January/February 2012 March/April 2012 May/June 2012 July/August 2012 September/October 2012

Community Mental Health Services of Muskegon County
376 E. Apple Ave.
Muskegon, Ml 49442
(231) 724-1111
TTY (231) 720-3280
Hours of Administration: M-F 8-5pm (Closed Holidays)
Julia Rupp, Executive Director

Emergency Helpline: (231) 722-HELP (4357)