Automatic Bill Payment fillable PDF form 
AUTOMATIC BILL PAYMENT MAKES IT EASY!
The Muskegon County Regional Water System invites you to select the easy way to pay your water bill. Your participating bank, savings and loan or credit union can pay your water bill by deducting the amount due automatically from your checking account. Save on writing checks, stamps, envelopes and potential late fees. Simply fill out the enrollment form.
- With AUTOMATIC BILL PAYMENT your water bills are paid automatically and on time.
- You authorize us to charge your checking or savings account the amount shown on your bill on the payment date.
- Payments are not lost or delayed in the mail.
- Late charges are eliminated.
- AUTOMATIC BILL PAYMENT is simple to initiate.
To sign up for the AUTOMATIC BILL PAYMENT service just complete the fillable PDF form, print it, sign it and return it with a voided check or deposit slip to:
MUSKEGON COUNTY
DEPT. OF PUBLIC WORKS
131 E. APPLE AVE
MUSKEGON, MI 49442
To cancel AUTOMATIC BILL PAYMENT complete the fillable PDF form, print it, sign it, and return it to the address listed above.
If you have any questions about automatic bill payment please call 231.724.4721.
You will need Adobe Acrobat Reader installed on your computer, in order to fill out the automatic bill payment form. Acrobat Reader is available for free from Adobe's website.
AUTOMATIC BILL PAYMENT FREQUENTLY ASKED QUESTIONS:
IS IT SAFE AND SECURE?
Yes, both the County of Muskegon and our financial institution are required to keep your banking information confidential.
WILL I RECEIVE A BILL?
Yes, you simply no longer need to write a check to make your payment. The payment will be automatically deducted on the due date as indicated on your bill.
WHAT IF I DON’T AGREE WITH THE AMOUNT CHARGED?
Contact us at 231-724-4721 as you normally would with a billing question. You will need to contact us within 10 days of the billing date to allow time to resolve concerns before the payment due date.
ONCE I SEND IN THIS FORM WILL MY NEXT BILL BE PAID AUTOMATICALLY?
NOT NECESSARILY. You will need to allow 30 days for your enrollment to be processed. Continue to pay as you normally would until your bill shows that you have been signed up for automatic payment.
WHAT IF I CHANGE BANKS OR ACCOUNTS?
You will need to submit a new enrollment form. Contact us at 231-724-4721 and we will send one to you. Or print the form from our website.
WHAT IF MY PAYMENT IS RETURNED BY THE BANK?
Payments may be returned by a financial institution for insufficient funds, closed accounts or other reasons. If your payment is returned for any reason you will be charged a processing fee. The County reserves the right to discontinue your participation in the program if your payment is rejected.
HOW DO I STOP PARTICIPATING IN THE PROGARM?
Cancellations must be received in writing. Simply call us at 231-724-4721 and we will send you a termination form. Or, print the termination form from our website. Your request will become effective 30 days after we receive written notification.
